Introducing XDA Computing: Discussion zones for Hardware, Software. In Italy, Samsung has offered to provide extraordinary assistance for Note 4 owners impacted by slowdowns, automatic restarts and / or total shutdown of the device, including free repairs of the phones, or a voucher worth about $340 to use for other Samsung products. The Samsung Galaxy Note 4 is a high-end Android phablet, released in Q4 2014. the new graphic interface) compared to the previous version (Lollipop) that made the processing of the processor and the eMMC memory installed on Note 4 less smooth and resulted in a stress in function and the deterioration of the same eMMC flash memory the latter therefore often had to be replaced – a replacement performed by changing the entire PBA because of the special characteristics in the construction of Note 4, the need to respect the repair timeline set by Samsung and to carry out a reliable repair, minimizing the likelihood of return. The update to this version caused sudden shutdowns/re-starts where batteries were worn out beyond a certain level, in addition to greater requests (e.g. Paragraphs 120 and 121 of the Italian authority’s ruling state as follows:Īs clearly shown from the reconstruction of events, amply described in the findings of the inquiry, the failures and malfunctions of Note 4 that consumers have complained about appear to be due to the greater effort imposed on the hardware (PBA and battery) as a result of the greater firmware requests resulting from the update in 2016 to Marshmallow version of Android.

Galaxy note 4 system update